The plain language consultants listed here can help you revise consumer information, streamline policy and procedure documents, and give you training in plain language techniques.

This listing is an ongoing project, so if you are a provider of clear language services and would like to be listed, please send us your name, company, contact information, and a summary of the services you provide.

British Columbia Name Contact Info Services James A. Taylor 1300 6th Street Okanagan Centre V4V 2H7 Tel: 250-766-2571 Fax: 250-766-5255 jimt@silk.net "Eight Step Editing" workshops Alberta Karen Hammond Hammond & Associates Inc. 2812 - 49th Street SW Calgary T3E 3Y2 Tel: 403-249-5244 Fax: 403-249-7832 hammond.associates@shaw.ca editing, writing, assessment and training specialty areas: agri-foods, manufacturing, cross-cultural, ESL Peggy Kayne Clear Communications 9028 - 58 Street Edmonton T6B 1K9 Tel: 780-469-2456 Fax: 780-465-9548 ccomm@connect.ab.ca workplace training, group & individual training, assessment & recommendation for foreign speakers of English, excellent professional advantages, opens employment opportunities Nadine Mihalicz Adult Basic Literacy Education 299 College Drive S.E. Medicine Hat T1A 3Y6 Tel: 403-529-3878 Fax: 403-527-7985 able@mhc.acd.ab.ca free lessons for adults with trained volunteer tutors: basic reading, writing and math Conrad Murphy Alberta Vocational College 332 - 6th Avenue SE Calgary T2G 4S6 Tel: 403-297-4929 Fax: 403-297-5007 cmurphy@avc.calgary.ab.ca clear language training; technical writing; cross-cultural communication; ESL and literacy in the workplace; ONA Janet Pringle Suite 241, 919 Centre Street N.W. Calgary T2E 2P6 Tel: 403-277-2806 j_pringle@telus.com low literacy writing; training workshops to produce low literacy materials Amy Santoro LucidWorks Strategic Communication Planning 421 Calderon Crescent Edmonton T6V 1R1 Tel: 780-478-9118 Fax: 780-456-1466 amy@lucidworks.ca writing, editing and design for a variety of target audiences - from Aboriginal people to youth Dr. Virginia Sauve Portals: Educational Consultant Services Inc. 11035-84 Avenue Edmonton T6G 0V6 Tel: 780-439-7405 Fax: 780-433-7576 virginiasauve@shaw.ca http://members.shaw.ca/virginiasauve/ editing; training; writing; specialty areas: workplace, health; policy and procedures Saskatchewan Nayda Veeman Executive Director Saskatchewan Literacy Network 220 - 3rd Avenue South, Suite 206 Saskatoon S7K 1M1 Tel: 306-653-7178 Fax: 306-653-1704 sklit@sk.sympatico.ca customized training in clear language techniques Manitoba Sharon James CP Adult Literacy Program Child/Family Resource Centre Box 212 Cranberry Portage R0B 0H0 Tel: 204-472-3671 Fax: 204-472-3714 childfam@mb.sympatico.ca adult literacy programs; computer and internet programs Alexis Harvey Minnedosa Adult Literacy Program Box 367 Minnedosa R0J 1E0 Tel: 204-867-2833 Fax: 204-867-1996 adult literacy programs; clear language resources Faye Campbell Norway House First Nations General Delivery Norway House R0B 1B0 Tel: 204-359-6296 Fax: 204-359-6262 adult education Kate Roth Thompson Reading Aides Corporation Box 351 Thompson R8N 1N1 Tel: 204-778-7988 Fax: 204-677-6439 kroth@kccnet.keewatincc.mb training; assessment specialty areas: health, social services; workplace Carole Bhakar Carole Bhakar & Associates 19 Newcastle Road Winnipeg R3T 3Y4 Tel: 204-261-6974 editing and training; business communication specialty areas: workplace, engineering and technology Myke Briggs 639 Ashburn Street Winnipeg R3G 3C6 Tel: 204-783-4609 editing specialty areas: food service Annalee Greenberg A. Greenberg & Associates 695 Elm Street Winnipeg R3M 3N8 Tel: 204-487-0006 Fax: 204-487-1818 greenbee@escape.ca graphic arts and publishing specialty areas: culture, multiculturalism and heritage, human and civil rights, education Judith Hayes McKeag Hayes Consulting, Inc. 208 - 1317 Portage Avenue Winnipeg R3G 0V3 Tel: 204-772-3366 Fax: 204-786-5087 mckhay@compuserv.com specialty areas: workplace, transportation, gender, cultural Charles Moody Literacy Partners of Manitoba 998-167 Lombard Avenue Winnipeg R3B 0V3 Tel: 204-775-4787 cmoody@nald.ca plain language training, editing and writing, NTMail K12 - the mail server for education Cynthia Stewart Manitoba Culture, Heritage and Citizenship 500 - 213 Notre Dame Avenue Winnipeg R3B 1N3 Tel: 204-945-0574 Fax: 204-948-2148 cstewart@chc.gov.mb.ca editing Ontario Glenys Ellis Readable Clear Communication and Design 17 Jean Street, Thunder Bay P7A 5E8 Tel: 807-474-8942 gellis@readable.ca http://www.readable.ca readable websites, editing, design and layout of easy English publications; training in the same specialty Louise Leduchowski Co-ordinator, Reading Plus Atikokan Public Library Civic Centre Atikokan P0T 1C0 Tel: 807-597-1242 Fax: 807-597-1514 editing; training; awareness Patricia Melling Quinte Literacy Group 185B Pinnacle Street Belleville K8N 3A5 Tel: 613-962-0904 Fax: 613-962-6523 editing; proofing; design; clear language workshops Roger Hannon Georgian Literacy 180 Ontario Street Collingwood L9Y 1M6 Tel: 705-444-2250 Fax: 705-445-6362 geolit@georgian.net clear language and design services specialty areas: health, social services, government, workplace Barb Shipley 11878 Greystead Drive, R.R. #1 Denfield N0M 1P0 Tel: 519-666-1749 Fax: 519-666-2969 editing; writing; clear language workshops; private consultation specialty areas: agriculture, horticulture Marni Johnson Co-ordinator, Workplace Training & Services Etobicoke Board of Education Mimico Adult Centre 255 Royal York Road Etobicoke M8V 2V8 Tel: 416-394-7635 Fax: 416-394-7632 johnsoma@admin.ebe.on.ca clear language and design workshops and assessments Diana Thistle Tremblay Angel Publications 123 - 3691 Albion Road S. Gloucester K1T 1P2 Tel: 613-526-2277 angelpub@magi.com editing, writing, proofreading Leah Morris Executive Director Adult Basic Education Association of Hamilton-Wentworth 293 Wellington Street North Suite 126 Hamilton L8L 8E7 Tel: 905-527-2222 Fax: 905-527-2166 email@abea.on.ca, or director@abea.on.ca editing; assessment; training; consultation specialty areas: health, workplace Rose Strohmaier Kingston Literacy 88 Wright Crescent Kingston K0H 2T0 Tel: 613-547-2012 Fax: 613-547-2024 rstrohmaier@kingstonliteracy.com writing; editing; workshops; resources Melinda McCoy Core Literacy 25 Frederick Street Kitchener N2H 6M8 Tel: 519-743-6090 Fax: 519-743-0474 corelit@golden.net editing; proofreading specialty areas: social services Penny L. Wilkins Local 1520 CAW Canada 285 Blackacres Blvd. London N6G 2T9 Tel: 519-637-5526 Fax: 519-637-5200 adult literacy Tamara Kaattari/Anne Marie Curtin Literacy Link South Central 213 Consortium Court London N6E 2S8 Tel: 519-681-7307, 1-800-561-6896 Fax: 519-681-7310 literacylink@bellnet.ca www.llsc.on.ca clear writing training (workshops), clear writing consultation, clear writing review and revisions, editing D.K. Tucker Esson & Tucker Management 1270 Royal Palm Crescent Manotick K4M 1J5 Tel: 613-734-8440 Fax: 613-692-0757 corelit@golden.net writing and editing Howard Baker 1209 - 7 Bishop Avenue North York M2M 4J4 Tel: 416-733-9797 Fax: 416-733-9797 hcbaker@yorku.ca rewriting; editing; consulting; proofreading specialty areas: business, corrections and justice, education, government, history, labour, law, medicine Wendy DesBrisay 422 McLeod Street Ottawa, ON Tel: 613-594-0294 wdesbrisay@literacy.ca writing, consultation areas of specialty: government, community groups, organizational development, health, women's services, legal, housing, elections etc Debra Huron Clear Language Writer and Editor Ottawa, ON Tel: 613-859-8049 dhuron@sympatico.ca www.debrahuron.com clear language editing, writing, and training - more than a decade of experience specialty areas: health, labour, voluntary sector, environment, literacy, aboriginal health/healing Sheila Kippen 1084 Field Street Ottawa K2C 2P5 Tel: 613-224-0830 specialty areas: workplace, life skills, mathematics Dorothee Komangapik Uqausivut P.O. Box 87023 Bank/Gilmour C.P. Ottawa K2P 1X0 Tel: 613-231-6369 dorotheek@uqausivut.ca writing assistance for all types of projects including proposals & academic writing; copy editing and proofreading services; ESL/English tutoring Glenda Lewe Glenda Lewe Consulting 530 Laurier West, Suite 2301 Ottawa K1R 7T1 Tel: 613-233-3783 Fax: 613-237-0327 leweg@pop.infoshare.ca specialty areas: workplace, construction industry, ESL learners Lynne Quon-Mak Annals 774 Echo Dr. Ottawa K1S 5N8 Tel: 613-730-6200 Fax: 613-730-8830 lynne.quon-mak@rcpsc.edu editing specialty areas: health Helen Mason R.R. #1 Parry Sound P2A 2W7 Tel: 705-746-9440 Fax: 705-746-9440 helen_mason@geonet.win.net editing; education; public relations specialty areas: health, science Diane Bronson Young CEO/HR Director J. F. Young International Inc. PO Box 20119 G.P.O St. Catharines L2M 7W7 Tel: 905-937-8200 or: 1-888-854-8200 Fax: 905-937-3545 jfyi@fjyi.com clear language training; basic education; writing Yolande Clement Centre FORA 533, rue Notre-Dame Sudbury P3C 5L1 Tel: 705-673-7033 Fax: 705-673-5520 yclement@centrefora.on.ca editing in French: clear language and teaching materials for adult learners Kristen Gunn Sudbury Community Literacy 124 Cedar Street 3rd Floor Sudbury P3E 1B4 Tel: 705-671-1499 Fax: 705-671-2635 kgunn@vianet.on.ca assessment Rosemarie Bahr Bahr Communications 76 Westmount Avenue Toronto M6H 2K1 Tel: 416-656-0807 Fax: 416-656-7649 rosebahr@global.com training and coaching; rewriting and editing technical information AREAS: health and safety, labour law, agriculture, education Joan Campbell 80 Front Street E. #321 Toronto M5E 1T4 Tel: 416-363-2164 Fax: 416-363-3508 joan_campbell@compuserve.com editing Victor Carrozzino Training and Advisory Services Metro Labour Education Centre 1209 King Street W. Toronto M6K 1G2 Tel: 416-537-6532 Fax: 416-537-6000 clear language design services; customized workshops Dianne Cowan Independent Learning Centre Ministry of Education and Training 20 Bay Street, Suite 400 Toronto M5J 2W1 Tel: 416-325-4648 Fax: 416-325-4675 dianne.cowan@edu.gov.on.ca editing and rewriting teaching materials; communications; policy development Liz Díandrea-Moore Communication in the Workplace Program Toronto Board of Education The Bickford Centre 777 Bloor Street West, Room 305 Toronto M6G 1L6 Tel: 416-393-8486 Fax: 416-393-0915 assessment, design and delivery of training programs in the workplace Kimberleigh Richards The English Seminar 55 Eglinton Avenue West, Suite 307 Toronto M4P 1G8 Tel: 416-488-0997 Fax: 416-488-0194 Email: english@englishseminar.com English for the workplace, business English, editing, building communication skills, reading & writing, private tutorials, small groups (4-6), English for academic purposes Corinna Frattini Frontier College 35 Jackes Avenue Toronto M4T 1E2 Tel: 416-923-3591 Fax: 416-323-3522 readability assessments; customized clear language workshops; editing; focus group testing Francine Geraci Francine Geraci Editorial & Production Services 390A Huron Street Toronto M5S 2G6 Tel: 416-599-5993 Fax: 416-599-3779 76504.2464@compuserve.com writing and editing; desktop publishing specialty areas: health Linda Joyce Ott GUNLIN Inc. 91 Westminster Avenue Toronto M6R 1N2 Tel: 416-537-0622 Fax: 416-531-1332 linda.ott@sympatico.ca clear writing, plain language consultation, auditing, rewriting, editing and design specialtyareas: municipal and provincial government materials, consumer health information, human resources information, business plans, memos, e-mails; Web site development, style guide development; customized training and workshops in clear language techniques and business writing Rose Grotsky Learning Communications Inc. 561 Markham Street Toronto M6G 2L6 Tel: 416-588-4646 rgrotsky@learningcommunicationsinc.com www.learningcommunicationsinc.com Customized courses and coaching in clear communication for print and online, analysis, writing, editing, and design of documentation for government and the private-sector, development of simplified Websites, usability testing, and return on investment studies. Specialties: forms, manuals, policies and procedures, reports, correspondence, consumer information, and internal online communications Dawn Hunter Mark My Words 552 Carlaw Avenue Toronto M4K 3J7 Tel: 416-469-0346 Fax: 416-469-0867 markmywords@msn.com editing Nancy Miller Communications Consultant Miller Neighbour & Associates 778 Logan Avenue Toronto M4K 3C9 Tel: 416-461-7744 Fax: 416-461-7332 millerneighbour@rogers.com writing, editing in clear language AREAS: workplace, health and social issues Renee Laurin FÈdÈration canadienne pour líalphabÈtisation en français 235 chemin Montreal, bureau 205 Vanier K1L 6C7 Tel: 613-749-5333 Fax: 613-749-2252 alpha@fcaf.franco.ca literacy services in French Susan Ioannou Wordwrights Canada ClearTEXT Rewriting & Editing http://www3.sympatico.ca/susanio/ susanio@sympatico.ca rewriting and editing Quebec Dian Cohen Dian Cohen Productions Ltd. 151 Kingscroft Road Box 635 Ayerís Cliff J0B 1C0 Tel: 819-838-5824 Fax: 416-352-5025 dcohen@interlinx.qc.ca writing; editing; video, audio and print production Joanne Duchastel JED New Media Inc. 111, rue Duke, Suite 3500 Montreal H3C 2M1 Tel: 514-289-1800 Fax: 514-289-1919 jduchastel@jedlet.com www.jedlet.com designing and developing custom e-tutorials in plain language in French, English and Spanish, writing style guides, preparing storyboards, editing, translating and rendering functional online solutions Nova Scotia Ellen Agger Agger Communications R.R.#3 Mahone Bay B0J 2E0 Tel: 902-624-0427 Fax: 902-624-0941 agger@istar.ca clear language writing and editing; web site readability assessments; corporate communications specialty areas: health Helen Marie Sylliboy Eskasoni School Board 4645 Shore Road Eskasoni B0A 1J0 Tel: 902-379-2507 Tel: 902-379-2273 workplace education, ESL Newfoundland Bessie Merrigan President Humber Literacy Council P.O. Box 822 Corner Brook A2H 6H6 Tel: 709-634-4888 Fax: 709-634-2126 bmerrigan@natlantic.nf.ca clear language workshops and assessments Paula Power 69 East Valley Road Corner Brook A2H 2L4 Tel: 709-634-2058 Fax: 709-639-1164 wpower@nf.sympatico.ca clear language workshops, seminars and assessments; editing specialty areas: health, workplace, government, small business Sheila Robinson First Edition Writing & Editing Services 33 Petries Street Corner Brook A2H 3L2 Tel: 709-785-2107 Fax: 709-785-2107 srobinson@nf.sympatico.ca editing; readability assessments; seminars Training Administrator Operating Engineers Education and Development Inc. General Delivery Holyrood A0A 2R0 Tel: 709-229-6464 Fax: 709-229-6469 assessment and training for the trades New Brunswick Learnex - St. John Learning Exchange P.O. Box 6278, Station A Saint John E2L 4R7 Tel: 506-648-0202 Fax: 506-658-0785 sjle@nbet.nb.ca writing and editing for business, labour and government; writing workshops; workplace literacy training and needs assessments Prince Edward Island PEI Literacy Alliance P.O. Box 400 Charlottetown C1A 7K7 Tel: 902-368-3620 Fax: 902-368-3269 peiliteracy.alliance@pei.sympatico.ca plain language workshops, document editing especially for government and community organizations U.S.A. The International Dyslexia Association 8600 LaSalle Rd. Chester Building, Suite 382 Baltimore, MD 20759 Tel: 410-296-0232 Fax: 410-321-5069 info@interdys.org free information and referral services for testing and tutoring; effective teaching approaches; funds research

Clear Language Resources

Plain Language Network - from the Plain Language Association International. This site offers free plain-language articles, writing tutorials, Web links, news, networking opportunities, professional support, and e-mail discussion group.

PlainTrain: the Plain Language Online Training Program - part of the Plain Language Network collection: an online plain-language tutorial in eight sections.

Plain Language Resources - part of the Plain Language Network collection: a listing of online resources, tutorials, and articles by plain-language specialists.

Clear Language and Design Guide - from St. Christopher House Adult Literacy Program. This guide is for people learning to tutor adult literacy learners, but it can be used to make any writing clearer and easier to understand.

Database of Clear Communication Service Providers - from National Adult Literacy Database Inc. (NALD). Another directory of plain/clear communication service providers, in both non-profit and private sectors.