EMPLOI-QUÉBEC Summary On January 1st 1998, EMPLOI-QUÉBEC replaces la Société québécoise de développement de la main-d'oeuvre. EMPLOI-EMPLOI-QUÉBEC, part of the Québec ministère de l'Emploi et de la Solidarité, offers services and programs related to manpower and employment. Offices Abitibi-Témiscamingue 29, rue du Terminus Ouest Rouyn-Noranda (Québec) J9X 2P3 Telephone: (819) 762-6526 Fax: (819) 797-9838 Email: luc.dupuis@mes.gouv.qc.ca Bas-Saint-Laurent 350, boul. Arthur-Buies Ouest Rimouski (Québec) G5L 5C7 Telephone: (418) 723-5677 Fax: (418) 722-4856 Email: sqdm01@sqdm.gouv.qc.ca Centre-du-Québec 400, rue Saint-Georges, local 105 Drummondville (Québec) J2C 4H4 Telephone: (819) 475-8701 Fax: (819) 475-8781 Chaudière-Appalanches 5410, boul. de la Rive-Sud, suite C.P. 4000 Lévis (Québec) G6V 9K6 Telephone: (418) 833-8200 Fax: (418) 833-8307 Email: emploi-r12@mes.gouv.qc.ca C™te-Nord 550, boul. Blanche Baie-Comeau (Québec) G5C 2B3 Telephone: (418) 589-3777 Fax: (418) 589-8736 Email: sqdm09@sqdm.gouv.qc.ca Estrie 891, rue Bowen Sud Sherbrooke (Québec) J1G 2G3 Telephone: (819) 569-9761 Fax: (819) 566-0005 Email: comm05@sqdm.gouv.qc.ca Gaspésie/Îles-de-la-Madeleine 205, boul. York Ouest, bureau 327 C.P. 348 Gaspé (Québec) G0C 1R0 Telephone: (418) 360-8661 Fax: (418) 360-8482 Email: comm11@sqdm.gouv.qc.ca Lanaudière 1385, boul. Firestone Joliette (Québec) J6E 2W4 Telephone: (450) 752-6888 Fax: (450) 755-1926 Email: joliette@sqdm.gouv.qc.ca Laurentides 55, rue Castonguay, 2e étage Saint-Jér™me (Québec) J7Y 2H9 Telephone: (450) 436-1171 Fax: (450) 436-4934 Email: sqdm15@sqdm.gouv.qc.ca Laval 3400, boul. du Souvenir, bureau 110 Laval (Québec) H7V 3Z2 Telephone: (450) 682-5505 Fax: (450) 681-8153 Email: laval@sqdm.gouv.qc.ca Mauricie 500, rue des érables Cap-de-la-Madeleine (Québec) G8T 5J1 Telephone: (819) 379-1314 Fax: 819) 379-3423 Email: comm04sqdm.gouv.qc.ca Montérégie 600, boul. Casavant Est Saint-Hyacinthe (Québec) J2S 7T2 Telephone: (450) 773-7463 Fax: 450) 773-3614 Email: comm16@sqdm.gouv.qc.ca Montréal 5350, rue Lafond Montréal (Québec) H1X 2X2 Telephone: (514) 725-5221 Fax: (514) 725-4311 Email: comm06sqdm.gouv.qc.ca Nord-du-Québec 3733, 3e rue, suite 1 Chibougamau (Québec) G8P 1N4 Telephone: (481) 748-7643 Fax: (481) 549-1403 Outaouais 245, boul. Cité des Jeunes Hull (Québec) J8Y 6L2 Telephone: (819) 771-7487 Fax: (819) 771-9017 Email: comm07@sqdm.gouv.qc.ca Québec 1010, rue Bome Québec (Québec) G1N 1L9 Telephone: (418) 687-3540 Fax: (418) 688-8725 Email: comm03@sqdm.gouv.qc.ca Saguenay - Lac St-Jean 210, des Obiats Ouest Chicoutimi (Québec) G7J 2B1 Telephone: (418) 549-0595 Fax: (418) 549-1403 Email: comm02@sqdm.gouv.qc.ca Information Sessions and Presentations Yes Program Planning Yes, CREP will help workplaces set up education committees. Individual and Organizational Assessment Yes, both individual and organizational assessments. Customized Programs All CREP programs are customized, adapting to shift schedules and developing tools, form and content that are appropriate to the given workplace. Curriculum Development Yes, according to the workplace's needs. Provision Programs are taught by either experienced adult educators or in-house peer tutors trained by the Centre. Program Evaluation Yes. Program Costs Cost recovery basis. Financial Assistance (for programs) Some assistance may be available from Emploi-Québec. Resources A publication list (in French) is available on request. Instructor and Tutor Training CREP will provide training for in-house instructors and tutors. Clear Language Yes Research Yes, CREP has produced curriculum on: "Intercultural Issues at Work"; Prior Learning Assessment; with the International Council for Adult Education (ICAE), a kit and video entitled "Nos Compétences Fortes" ("Our Strengths") targetted at beginning readers and writers; and specific topics related to workplace education. We have also developed the "Programme de développement des compétences de base reliées au travail" ("Workplace Basic Skills Program") consisting of a diagnostic tool as well as seven basic skills modules.

Information Sessions and Presentations - Does the organization provide information sessions about workplace education? Do they use kits, videos or other materials in these presentations?

Program Planning - Does the organization assist workplaces in planning programs? What kind of planning does the organization encourage or suggest (for example: joint labour-management committees, union committees, collaborative planning, etc.)

Organizational and Individual Assessment - Does the organization research and analyze the organization's needs as well as the individual's? Do they examine the changes in the organization and their impact on employees.

Customized Programs - Does the organization tailor programs to the needs of the particular workplace or do they deliver an already established program?

Curriculum Development - Is the organization involved in developing curriculum appropriate to each workplace's needs or each participant's needs?

Provision - Who actually teaches the program? (for example, school board or community college instructors, adult educators, peer tutors or instructors).

Program Evaluation - In addition to evaluating individual progress, does the organization evaluate the program as a whole? What kind of evaluation does it encourage?

Program Costs - What are the costs to the workplace of setting up a workplace education program?

Financial Assistance - Is financial assistance available for programs?

Resources - What resources are available for programs?

Instructor and Tutor Training - Does the organization provide professional development or instructor and tutor training for those who deliver workplace education programs?

Clear Language - Does the organization address the need for clear language in the workplace? Do they provide workshops on clear language?